What is The Medical Letter's refund policy?
If you are not completely satisfied with your subscription, we will refund your money for any unmailed issues. Software is not refundable.
Is The Medical Letter available for smartphones?
The Medical Letter on Drugs & Therapeutics can now be accessed from your smartphone on our mobile site - m.medicalletter.org or downloaded as a free app from the Apple and Android stores.
Please contact Customer Service at (800) 211-2769 Monday - Friday; 8 a.m. - 5 p.m. (Eastern) if you need further assistance.
What is Treatment Guidelines?
Treatment Guidelines is a peer-reviewed monthly publication which provides unbiased reviews of drug classes used for some common disorders. Recommendations for first choice and alternative drugs with assessments of the drugs' effectiveness, safety, adverse effects and drug interactions are included. Click here to view a sample article of Treatment Guidelines.
Is Treatment Guidelines available for smartphones?
Treatment Guidelines from The Medical Letter can now be accessed from your smartphone on our mobile site - m.medicalletter.org or downloaded as a free app from the Apple and Android stores.
Please contact Customer Service at (800) 211-2769 Monday - Friday; 8 a.m. - 5 p.m. (Eastern) if you need further assistance.
What are the options for subscribing to The Medical Letter publications?
The options for subscribing to The Medical Letter and Treatment Guidelines are:
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Personal Subscription: For an individual subscriber; includes print, searchable online access and The Medical Letter Collection. Access your subscription from your smartphone on our mobile site - m.medicalletter.org or download our free app for iPad, iPhone and Android. Copyright laws strictly enforced. |
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Health Information Provider Edition: One print subscription with searchable online access for the Medical Librarian, Director of Pharmacy, Director of Drug Information. Copyright/Fair Use Guidelines in effect. |
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Site Licenses:
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The Medical Letter Private Practice Edition has been designed specifically for the needs of the private or hospital practice with 5-19 providers. |
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The Medical Letter Group Site License provides online access to the Medical Letter's online databases for multiple providers at multiple locations. |
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Others: For subscriptions that do not fit into one of the above categories (e.g., Medical School Professor or College of Pharmacy Professor), learn about our custom Subscription Options tailored to fit your needs. |
What is your cookie policy?
We do not collect personal information without your knowledge and permission, nor do we sell or distribute any site visitor data including information that may be collected as a natural byproduct of your visit.
Is the Adobe Reader really free?
Yes! The free Adobe Reader is available on the Adobe web site.
Why doesn't my login work? It used to work and now it doesn't.
On September 10, 2010 we launched our new website. ALL USERS have to re-register. Have you re-registered on this new website? Please register now if you have not re-registered. Your old login and password will not work on the new website.
Did you recently change your email address or do you use more than one email address? You may have registered with a different email address. If so, try to log in using a different email address. Did your subscription to the postal edition expire? If so, your online privileges may have been removed. Or did you forget your password? If so, please refer to the next question. If you continue to have problems, please contact Customer Service at (800) 211-2769 Monday - Friday; 8 a.m. - 5 p.m. (Eastern) for further assistance.
I forgot my password. What do I need to do?
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If you forgot your password: Enter your email address on the Forgot password? form, and an email will be sent to you with instructions and a link that will allow you to reset your password. |
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Does your password not work? Your password is case sensitive. Enter with the exact match of upper and lower-case and spaces as you did when you first subscribed. For example, if you start with bigbird, the system will not recognize Big Bird. If you continue to have problems, please use the Forgot password? form. |
I'd like to change my password.
Please login first. Then go to Account Information, click on the edit tab and change your password entry.
How can I update my e-mail address?
Please login first. Then go to Account Information, click on the edit tab and change your e-mail entry.
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