Privacy and Security
Our secure server software (SSL) is the industry standard and is the best software available today for secure commerce transactions. It encrypts your user name, password, and other information, so that it cannot be read as the information travels over the Internet.
We never store your credit card information
At no time do we store your credit card number on our server. When you submit your credit card number, it is entered directly to our secure payment processor, Element Payment Services, which is a fully integrated PCI DSS compliant payment processing solution.
When your card is charged
Normally your card is charged the next business day after you place your online order.
We display the VeriSign Trust™ seal
The VeriSign Trust™ Seal shows the world that VeriSign has confirmed our identity and our site has passed the VeriSign malware scan.
Problems or Questions
We are confident that you will have a secure and problem-free transaction while using our site. If you should encounter any problems or have questions regarding your order, please note your transaction order number and then call our Customer Service Department at (800) 211-2769.
The Medical Letter holds the highest respect for its customers and guarantees our firm commitment to your privacy. We do not sell any of the information provided by you to any other institutions.
The materials available in The Medical Letter, Treatment Guidelines and its products, both in print and online, are the property of The Medical Letter, Inc. and are protected under United States and international copyright and other laws and conventions.